Arts Council England Launch Digital Culture Network
About the Digital Culture Network
We offer direct 1-2-1 support for organisations in receipt of – or eligible for – Arts Council England funding, as well as a series of training sessions, events and webinars. We’re also building a resource bank which will be available online soon (and have produced a range of resources in response to the current Covid-19 crisis on topics such as Remote Working, Livestreaming and Income Generation).
Support usually consists of an initial diagnostic meeting (30-60mins) with a discussion around your current activity, what you are hoping to achieve, strategy development, prioritisation of areas of work and potential next steps or solutions. Following this the Tech Champion might email you support material, signpost you to relevant resources and/or arrange a follow-up call or support from another Tech Champion. Once the support has been completed, we ask you to fill in a satisfaction survey to help us improve our offer. The support is bespoke to your organisation’s needs, meaning we tailor solutions and advice to be in line with your capacity and resources.
Our nine Tech Champions have specialist backgrounds in:
· Box office, ticketing and CRM
· Data analytics
· Digital content and streaming
· Digital strategy and marketing
· eCommerce and merchandising
· Email marketing
· Search engine optimisation and marketing
· Social media
· Websites
Need more convincing? Read some testimonials we’ve received over the past 12 months:
The [Tech] Champs have come into our meetings to share their advice, delivered webinars and audits for us, sent over reams of helpful information, and sensitively provided expert feedback on our digital profile. They are busy, and so are we – now more than ever – but even occasionally extending our team in this way has been invaluable, and we often refer back to their advice. This service is a great asset to small companies like ours: not only are the Tech Champions very knowledgeable, we know for sure that they’re batting for us.
We really didn’t know where to turn for advice and felt completely isolated and being dictated to by an agency who were ‘blinding us with science’ and not taking the time to explain technical issues to us for a project that was costing us a considerable amount of money. Our gut feeling was that there was another way and we too were confused by the seeming contradiction re the video/YouTube issue. We now feel we have a better understanding and can challenge with facts and information that we trust.
And don’t forget to follow us on Twitter, subscribe to our YouTube channel and sign up to our newsletter to be the first to hear about upcoming events and sector support offers!
Marc Burns
Tech Champion, Digital Culture Network
Arts Council England
Tel 0191 2558517
Mobile 07919367867
E-mail marc.burns@artscouncil.org.uk
Digital skills for the arts and cultural sector
Sign up on the website:Digital Culture Network
